Refund Policy

Refunds are available for one-time programs (such as the Discovery Session and Transformation Program) if you request a refund within 7 days of your initial payment and before any coaching session has been delivered or digital materials have been accessed. Once a session is completed or digital resources have been accessed, those services are non-refundable.

If your package includes multiple sessions and you have unused sessions remaining, you may request a pro-rated refund for those unused sessions within 30 days of purchase, provided no digital materials have been accessed for those sessions.

Monthly or yearly plans (such as the Monthly Partnership) can be cancelled at any time. Cancellation takes effect at the end of your current billing period; you will continue to have access until then. No refunds are provided for partially used periods.

If you miss a scheduled session without 24 hours’ notice, the session is considered used and is non-refundable. Sessions rescheduled with at least 24 hours’ notice may be moved with no penalty, subject to availability.

If you believe you have been charged more than once for the same service, or were accidentally charged, please contact me immediately using the details on the Contact page. These cases will be investigated promptly; eligible refunds will be issued.

Email your request, including your name, the program purchased, and reason for the refund, to contact@amybrown.blog. I will respond within 5 business days. If approved, refunds are issued via Stripe and typically appear back in your account within 5–10 business days, depending on your bank.

If you dispute a payment with your bank (chargeback), your access to all coaching services and materials will be suspended during the investigation. Please contact me first so I can work with you to resolve any concerns.